Client retention may come at a high cost at times. Continue reading
Category Archives: Lawyers
How to Manage Client Expectations without Harming the Relationship
Lawyers find themselves in a tricky space where they need to manage client expectations without harming the relationship. This sound easier said than done.Continue reading
Client Satisfaction: A Lawyer’s Most Valued Performance Indicator
Client Satisfaction in especially the larger law firms’ rates low on the list of key performance indicators. Continue reading
Seven Ways That Daily Reflection Can Improve Analytical Skills
Daily reflection plays a crucial role in building the analytical and decision making skills of lawyers.Continue reading
Client Retention: Tips for Lawyers
Client retention is crucial for lawyers. You may feel as a lawyer that the only criteria on which you are evaluated by your clients, is your legal expertise. Well, this is definitely not the case. Continue reading